The express delivery option for the mainland UK only. It is a DPD next-working-day service (excluding weekends) provided orders are placed before 1pm.
We aim to dispatch all express delivery courier orders placed before 1pm, on the same day.
We aim to dispatch all orders placed by 2.30pm the same day, our office opening times are Monday-Friday. Any orders placed on a Friday after 2.30pm may not be dispatched until our warehouse reopens on Monday.
Yes. For our Norwegian customers, we have chosen Tollit as our partner for customs clearance. By using Tollit, Norwegian customers save up to NOK 210 on the customs clearance fee, as well as a secure and easy way of declaring your package in the Tollit app. Once you place an order, you will receive an email from Tollit with all the instructions.
If your order status when you log into your account says pending then your payment has not been received. If this is the case, please email us at firstname.lastname@example.org or call: +44 (0) 1377 253 000call and we will be happy to help.
We are still dispatching orders to our European customers on a daily basis. The delivery service we use is 'delivered, duty paid', which means that the goods are delivered to you with all VAT and duties prepaid by us, giving you reassurance that the price you see at check out is the price you will pay and there will be no hidden extras or unexpected charges.